Link maker

Anyone who used Global Tel*Link services to receive phone calls from inmates between 2011 and 2021 could benefit from a settlement

PR Newswire

ATLANTA, January 26, 2022

ATLANTE, January 26, 2022 /PRNewswire/ — The following is published by Caplan Cobb LLP; Goldstein, Borgen, Dardarian & Ho; and Radford & Keebaugh, LLC regarding the lawsuit Githieya vs. Global Tel Link Corp.Civil Action No. 1: 15-cv-00986 in United States District Court for the Northern District of Georgia.

A settlement has been reached with Global Tel*Link (“GTL”). The lawsuit claims that GTL improperly withheld money that was deposited into “AdvancePay” prepaid accounts after the account was inactive for 180 days or less. GTL denies any wrongdoing of any kind and disclaims all liability.

The settlement includes class members or anyone who (1) created and initially funded a prepaid account through GTL’s automated phone system (also known as interactive voice response or IVR) and (2) had a positive account balance that been reduced to $0.00 due to account inactivity for 180 days or less from April 3, 2011up to October 6, 2021.

GTL will provide up to $67 million to pay (1) credits/refunds to eligible Class Members, (2) notice and administration fees, (3) attorneys’ fees and expenses, and (4) special service payments to Class Representatives . GTL has also agreed to change its inactivity policy for the benefit of group members and others.

GTL will credit or refund 100% of the amount GTL has withheld from affected accounts due to inactivity. Payments to former GTL customers may be reduced if the total credits/refunds exceed the available settlement fund.

Important information and dates:

  • Class Members with an active GTL AdvancePay Account at the time the settlement is approved will receive an automatic credit to their account. Those who have (or will have) an inactive GTL AdvancePay account at the time the Settlement is approved must submit a Claim Form online or by mail at June 14, 2022 to receive a refund.

  • Class members, who are unsure whether to continue using their GTL AdvancePay account until 2022, should file a claim. Anyone who has both active and inactive GTL AdvancePay accounts will receive automatic credit to their active account, but will need to file a claim for reimbursement for their inactive account(s).

  • Class Members who want to retain their right to sue GTL themselves must opt ​​out of the Settlement by April 15, 2022.

  • Class Members may object to the Settlement no later than April 15, 2022.

  • Class members who do nothing will be bound by the decisions of the Court. Former GTL customers who do nothing will not receive a refund (unless they reactivate their account within two years of final approval and funds remain available, in which case they may be eligible to receive credit) .

  • The Court will hold a hearing on August 26, 2022 consider whether to approve the Settlement, a request for attorneys’ fees and expenses of up to $18,675,000 and service payments $25,000.

For more information:

  • Visit:

  • Call: 1-833-630-1412, or

  • Write to: Settlement Administrator, C/O Rust Consulting Inc – 7513, PO Box 2627, Faribault, MN 55021-9627


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SOURCECaplan Cobb LLP; Goldstein, Borgen, Dardarian & Ho; and Radford & Keebaugh, LLC