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Weave adds OD Link integration for eyecare professionals

LEHI, Utah–()–Weave (NYSE: WEAV), the all-in-one customer communications platform for small and medium-sized businesses, today announced a new integration with OD Link, software designed by optometrists for optometrists.

The partnership brings Weave’s suite of communication tools like two-way texting, VoIP phone calls, online scheduling, automated appointment reminders and more to OD Link’s customer base. The integration deepens Weave’s penetration into one of its key verticals – optometry – with over 10 independent integrations to registered eye care systems. A leader in optometry technology since 2015, Weave is committed to improving the patient experience and office efficiency for eye care professionals.

“Eyecare professionals and optometrists are under more pressure than ever to run their offices effectively and efficiently,” said Weave CEO Brett White. “Our new integration with OD Link is helping more practices leverage the technology they need to deliver best-in-class patient experiences.”

Integration features and benefits

In addition to the basic Weave features of VoIP, two-way text messaging and email marketing, this integration unlocks:

  • Ready for glasses – Automatically text patients when their glasses are ready for collection
  • Data synchronization – Keep all your patient contact and appointment information up to date in Weave with regular, automatic updates from OD Link
  • Confirmation rewrites – Update OD Link with how a patient responds to appointment confirmation text messages so your schedule is always up to date
  • Automatic call back – Send patients who need to be called back an automated notification, prompting them to schedule their next appointment
  • Personalized messaging – Create and send unique messages for each practitioner, appointment type and appointment status
  • Automated Review Requests – Grow your practice by automatically sending a quick text message after each appointment, prompting patients to leave a Google or Facebook review
  • Text preferences – Weave respects the communication preferences of patients, sending messages to those who have registered
  • Movable calendar – Always know who your next patient is by easily viewing your schedule from the Weave mobile app

About weaving

Weave is the all-in-one communication and customer engagement platform for small and medium businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform the way local businesses attract, communicate with and engage customers to grow their business. Weave has set the bar for Utah startup success and work culture. Over the past year, Weave has been named a member of the Forbes Cloud 100, a Certified Great Place to Work, and a G2 Leader in patient engagement, optometry, dental practice management, and relationship management software. with patients. To learn more, visit www.getweave.com/newsroom/

About OD link

OD Link is software written by an optometrist for optometrists. Our platform is unique. This allows us to quickly build and customize a solution with fewer clicks to document quickly. It can run locally or in the cloud.